Last Updated: April 2026

SnapTo3D (“we”, “us”, “our”) values your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information.

1. Information We Collect

1.1 Information You Provide

• Account Information: Email address, name when registering
• User Content: Portrait and environment photos you upload, generated 3D characters and scenes, photo studio work configurations
• Interaction Data: Configurations and works you create in interactive scenes (Runway/Stage/Racetrack/Pool/X Games) and the Photo Studio
• Communications: Information you provide when contacting us

1.2 Automatically Collected Information

• Device Information: Browser type, operating system, device identifiers
• Usage Data: Access times, pages viewed, feature usage
• Cookies: Used to maintain login status and improve user experience

2. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve our services (including character/scene generation, animation binding, interactive scenes, photo studio, and 3D printing)
• Process your photos and generate 3D characters and scenes
• Store your interactive scene configurations and photo studio works
• Manage your account, credit balance, and provide customer support
• Send service-related notifications
• Detect and prevent fraud or abuse
• Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With third parties that help us operate our services (e.g., cloud storage, AI processing services)
• Legal Requirements: In response to legal, regulatory, or government requests
• Business Transfers: In connection with mergers, acquisitions, or asset sales

4. Data Storage and Security

We implement reasonable technical and organizational measures to protect your information:

• SSL/TLS encryption for data transmission
• Data stored on secure cloud servers
• Access controls and authentication mechanisms
• Regular security audits and updates

5. Data Retention

We retain your information for as long as necessary:

• Account information: Until you delete your account
• Uploaded photos, 3D characters, scenes, and studio works: Based on your settings
• Interactive scene and photo studio configurations: Until you delete them
• Log data: Up to 90 days

6. Your Rights

Depending on applicable law, you may have the following rights:

• Access: Request access to your personal information we hold
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Data Portability: Obtain your data in a machine-readable format
• Objection: Object to certain types of data processing

7. Privacy Policy Updates

We may update this Privacy Policy from time to time. For significant changes, we will notify you via email or through our website.

8. Contact Us

If you have any questions about this Privacy Policy or need to exercise your rights, please contact us at:

Email: support@snapto3d.dev